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broken youtube |
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Solidus
mylo® Recruit
Joined: 29 Mar 2008 Online Status: Offline Posts: 4 |
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Topic: broken youtubePosted: 03 Jul 2008 at 1:17pm |
the recent update has broken youtube video playback when can we expect a solution to this problem?
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mylo_labs_Drew
mylo® Labs Team
Joined: 07 Mar 2008 Online Status: Offline Posts: 104 |
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Posted: 03 Jul 2008 at 3:37pm |
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Hi Solidus, can you provide an example of the YouTube video(s) that you're having trouble playing? I've personally experienced better YouTube playback with the new firmware.
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Solidus
mylo® Recruit
Joined: 29 Mar 2008 Online Status: Offline Posts: 4 |
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Posted: 03 Jul 2008 at 8:17pm |
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when i go to youtube and select a video to watch all i get is a red x in the corner where the video should be
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Solidus
mylo® Recruit
Joined: 29 Mar 2008 Online Status: Offline Posts: 4 |
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Posted: 03 Jul 2008 at 8:39pm |
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also i am not the only one having this problem others at
http://myloforums.net/ are having the same problem and there is a message at http://esupport.sony.com/US/perl/news-item.pl?mdl=COM2&news_id=268 |
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mylo_labs_Drew
mylo® Labs Team
Joined: 07 Mar 2008 Online Status: Offline Posts: 104 |
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Posted: 03 Jul 2008 at 11:08pm |
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That's strange, I downloaded the same firmware update to my COM-2 a week ago and had no trouble playing YouTube videos at all. In fact mine ran much more smoothly and I was able to launch videos full screen like I mentioned earlier in another thread. I have not been to YouTube for a few days though, so it's possible something changed.
Unfortunately, the mylo labs team is not in charge of the hardware or firmware updates themselves so all we can do is let the firmware team do the investigating and wait for a resolution. We'll keep you posted if we get any new information, but I'd keep checking the eSupport site as it will most likely be posted there first once it's taken care of. |
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Solidus
mylo® Recruit
Joined: 29 Mar 2008 Online Status: Offline Posts: 4 |
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Posted: 04 Jul 2008 at 5:46am |
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thank you for looking into it. hopefully something good will happen soon.
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stamanol
mylo® Recruit
Joined: 04 Jul 2008 Online Status: Offline Posts: 4 |
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Posted: 04 Jul 2008 at 3:26pm |
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Im having the same problem with youtube videos.Please fix it.
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mylo_labs_Drew
mylo® Labs Team
Joined: 07 Mar 2008 Online Status: Offline Posts: 104 |
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Posted: 07 Jul 2008 at 11:03am |
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I don't have an ETA on the resolution for this yet, but I just wanted to let you know that we've been in contact with the mylo firmware development team and they are aware of the issue and are actively investigating a fix.
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sharry
mylo® Hotshot
Joined: 08 Mar 2008 Location: UK Online Status: Offline Posts: 92 |
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Posted: 08 Jul 2008 at 1:17am |
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Thanks Drew. Looking forward to the update.
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mylo_labs_Drew
mylo® Labs Team
Joined: 07 Mar 2008 Online Status: Offline Posts: 104 |
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Posted: 08 Jul 2008 at 10:51am |
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Here's an update.
It appears that the 1.201 firmware update is not the cause of the issue with YouTube videos. The information I've been given shows that YouTube made some changes to the settings of their Flash player which made the version of Flash Lite installed on the mylo incompatible on all firmware versions. The timing of the 1.201 firmware release and the subsequent change by YouTube are just an unfortunate coincidence. Please feel free to update your mylo to the new firmware to take advantage of the other new features while the firmware development team investigates a resolution. |
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