Sony are you listening

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   Sony, how about supporting the product that we all love. Please don't abandon us because the thing is no longer sold. We are all still customers and are potential future customers. Don't yank product support and development. Please get the issues worked out with the unit that are supposed to work and don't turn your back on the loyal Mylo users. Did you ever wonder why Apple is so popular? Could it be partially due to support? Thanks for reading this. 

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Jazzyjeff Members Profile Send Private Message Find Members Posts Add to Buddy List mylo® Recruit Joined: 13 Jun 2009 Online Status: Offline Posts: 36	Quote Reply Topic: Sony are you listening Posted: 11 Dec 2009 at 4:35pm
	Sony, how about supporting the product that we all love. Please don't abandon us because the thing is no longer sold. We are all still customers and are potential future customers. Don't yank product support and development. Please get the issues worked out with the unit that are supposed to work and don't turn your back on the loyal Mylo users. Did you ever wonder why Apple is so popular? Could it be partially due to support? Thanks for reading this.

Jazzyjeff Members Profile Send Private Message Find Members Posts Add to Buddy List mylo® Recruit Joined: 13 Jun 2009 Online Status: Offline Posts: 36	Quote Reply Posted: 20 Jan 2010 at 12:42am
	Still no reply,,where did Sony go? HELLO, is anyone home?????

xnight Members Profile Send Private Message Find Members Posts Add to Buddy List mylo® Recruit Joined: 08 Mar 2008 Location: US Online Status: Offline Posts: 37	Quote Reply Posted: 27 Jan 2010 at 11:54pm
	I dont think they will reply sadly for us we can no longer get the support or update we needed. i know its frustrating me too

Jazzyjeff Members Profile Send Private Message Find Members Posts Add to Buddy List mylo® Recruit Joined: 13 Jun 2009 Online Status: Offline Posts: 36	Quote Reply Posted: 01 Feb 2010 at 3:29am
	Whats the deal? I have never seen a company with such lousey support! It is unreal. I have seen this with this company time and time again. Makes me never want to buy another Sony product!

Jazzyjeff Members Profile Send Private Message Find Members Posts Add to Buddy List mylo® Recruit Joined: 13 Jun 2009 Online Status: Offline Posts: 36	Quote Reply Posted: 01 Feb 2010 at 4:03pm
	I just sent a message to 'mylo_labs_Drew who is the administrator of this board requestiong that Sony support the product they have sold us. I got an email indicating that the message was read but so far no response. I will let you guys know if there is any response from them.

Jazzyjeff Members Profile Send Private Message Find Members Posts Add to Buddy List mylo® Recruit Joined: 13 Jun 2009 Online Status: Offline Posts: 36	Quote Reply Posted: 12 Feb 2010 at 6:15am
	Are we orphans Sony? I always thought the the Japenese work ethic was to put the customer first?

Jazzyjeff Members Profile Send Private Message Find Members Posts Add to Buddy List mylo® Recruit Joined: 13 Jun 2009 Online Status: Offline Posts: 36	Quote Reply Posted: 22 Feb 2010 at 9:54am
	I guess Sony might be listening,,sort of. I posted a review on the Sonystyle website in the Mylo section and basically was honest about how good the unit was and how lousy support was. Guess what,,I can't find any of the reviews any longer?? Makes you wonder?

Jazzyjeff Members Profile Send Private Message Find Members Posts Add to Buddy List mylo® Recruit Joined: 13 Jun 2009 Online Status: Offline Posts: 36	Quote Reply Posted: 18 Apr 2010 at 8:01pm
	Sony really is starting to piss me off with their non support of their products. As a company, they really are the bottom of the barrel. I am holding 4 Mylos that are useless to me as crap is starting not to work and their technical support is a joke. You get these guys from half way around the world telling you to reinstall widgets to fix problems and when you ask them to duplicate the problem on the Mylo, they can't! The reason is that they don't have a unit anywhere around them. They are merely working from a trouble shooting guide. They are useless. Did Sony ever learn anything from the Toyota Debacle? Is this company subscribe to the "Japanese Work Ethic" that we hear so much of? I think not! Sony, update the damn product already!